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Terms and conditions


Terms and conditions of membership:

  1. Overview
  2. Eligibility
  3. Joining NAHT
  4. Membership categories
  5. Subscriptions
  6. Change of role, personal details and cancellation of membership
  7. Membership services and benefits
  8. Using NAHT’s website
  9. Complaints
  10. Law and jurisdiction
  11. Our details
  12. Changes to these terms and conditions

1. Overview

1.1. The Terms and Conditions (the ‘Conditions’) in conjunction with NAHT’s constitution and rules (the ‘Constitution’), govern your membership of NAHT, and use of the Services (the ‘Services’) provided by NAHT.

1.2. By becoming a member of NAHT, you agree to these Conditions (and any variation or amendment to them) in full. Non-members are bound by the Conditions set out in sections 1, 8, 9 and 10 of these terms and conditions.
1.3. These Conditions, the Constitution  and the NAHT Privacy Policy (the ‘Privacy Policy’) constitute the entire agreement between NAHT and you. You acknowledge to NAHT that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of NAHT which is not set out in the Conditions or the Constitution.

1.4. In the event of any conflict between these Conditions, our policies and the Constitution, the Constitution shall prevail. The interpretation of any matter arising from the Constitution shall be determined by the National Executive. 

1.5. The Services are determined by the National Executive and are subject to change.  Services are set out in section seven of these Conditions and are defined within the Membership Proposition.

1.6. NAHT shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services. 

1.7. We may amend these Conditions at our discretion at any time, and any revised versions will be effective immediately once published at www.naht.org.uk (the ’Website’). 

1.8. If you have any comments or questions about our Terms and Conditions, please contact the director of democracy and governance by email to d&g@naht.org.uk or by post to director of democracy and governance, NAHT, 15.11-15.12 Millbank Tower, 21 -24 Millbank London, SW1P 4QP. 


2. Eligibility

2.1. Members of the education leadership occupations that NAHT welcomes into full membership are set out below. Full eligibility details are available in the Constitution

2.2. Education leadership occupations that NAHT welcomes into full membership include:  

  • Head teachers and principals
  • Deputy head teachers and vice principals
  • Assistant head teachers
  • Interim head teachers
  • Executive head teachers
  • Associate head teachers
  • Heads of School
  • Virtual head teachers
  • Co head teachers
  • Independent consultants and advisers
  • School improvement partners
  • Inspectors and section 48 inspectors
  • Bursars and school business leaders
  • Children’s centre managers and leaders
  • Teachers in Northern Ireland who are part of the senior leadership team exercising responsibilities in the field of education comparable to those of an assistant head teacher in England and Wales
  • Those in acting leadership positions
  • Those who are on a safeguarded leadership salary
  • Those who become members while holding a permanent post of head teacher, deputy head teacher or assistant head teacher and have stepped down to a teaching and learning responsibility (TLR) post or equivalent.
  • Lead a subject or curriculum area across the school or department
  • Be accountable for pupil development or progress across the school, year or department
  • Develop the teaching practice of other staff
  • Line manage other staff, or be accountable for staff members’ performance.

2.3. Applicants who work for the following organisations are entitled to apply for full membership:

  • Maintained schools
  • Non-maintained schools
  • Independent schools
  • Federations
  • Academies and free schools
  • Children’s centres and extended schools
  • Pupil referral units / Short stay schools
  • Local authority advisory or support service
  • Social services
  • Hospital schools
  • Sure Start centres
  • Playing for Success
  • Further education centres
  • Service Children's Education schools
  • Outdoor education centres
  • Diocesan education departments, educational trust, charitable trusts

2.4. The Services will only be provided for members in roles which meet NAHT eligibility criteria. 

2.5. If, as a result of a change in role or termination of employment, a member becomes ineligible for NAHT membership while Services are being provided, NAHT may at its discretion continue to provide the member with services subject to the member continuing to pay their usual subscription or having paid their subscription in advance. From the date of the change, no other services will be provided to the member. Whilst a member is benefiting from representation their category of membership and subscription rate will not be changes, regardless of eligibility until the case in which representation is being provided reaches a conclusion. 

2.6. Full members who take on a post with TLR payments are eligible for continued membership or if their salary remains protected on a safeguarded Leadership Spine salary or equivalent. 

2.7. Overseas membership of NAHT is open to applicants who work outside the countries or geographical regions outlined in rule 2.g. of the Constitution, provided that the education establishments at which these applicants are employed meet one or more of the following criteria:

  • An educational establishment which is controlled by an organisation within the countries or geographical regions outlined in rule 2.g of the Constitution.
  • An educational establishment which is a member of the European Council of International Schools (ECIS).
  • An educational establishment which is a member of the Council of British International Schools (COBIS).
  • An educational establishment which is a member of the Headmasters’ and Headmistresses’ Conference (HMC).
  • An educational establishment affiliated to the Independent Association of Preparatory Schools (IAPS).

2.8. As well as through the eligibility criteria laid out in Appendix A of the Constitution, full membership of NAHT is also open to members of organisations which are party to an agreement with NAHT. Listed below are the affiliated organisations: 

  • Association for Heads of Outdoor Education Centres (AHOEC)
  • Independent Association of Preparatory Schools (IAPS).


3. Joining NAHT

3.1. Membership applications may be made online (via the NAHT website), by post (using an application form) or by telephone (by calling 0300 30 30 333).

3.2. If you wish to re-join following a break in membership, email joinus@naht.org.uk for details on how to proceed. 

3.3. NAHT reserves the right to request further evidence to support a membership application and to withdraw membership if at any time it finds that membership eligibility criteria are not met. 

3.4. The name provided at the time of application will be that which you will subsequently be addressed in all communications. This can be later amended via the ‘update details’ section of the Website.

3.5. In the interest of data security, members are required to provide a non-business email address.

3.6. NAHT cannot be held responsible for identifying multiple membership applications from the same person if the joining application process is completed more than once. 

3.7. NAHT reserves the right to back-date membership in limited circumstances determined at NAHT’s discretion. You cannot back date membership to provide cover for a pre-existing issue. 

3.8. Unless otherwise requested, your membership will usually start on the first day of the calendar month in which NAHT accepts and processes your application, including a valid direct debit instruction or other payment.  Applications received online at the end of the month will usually be processed for membership to start on the first day of the following month. NAHT will confirm your start date by email. Allow approximately seven working days for your membership to be activated. 

3.9. Access to member services and benefits will be provided from the membership start date. Website access can take up to 48 hours. You are not entitled to any legal advice or representation which relates to any issue which pre-dates the membership start date. 

3.10. Membership of NAHT enables us to contact you in accordance with our Privacy Policy. The Privacy Policy provides details on how you can opt-in and opt-out of communication types. All information relating to ballots, subscriptions and your personal data will be sent to your home email or postal address.


4. Membership categories

4.1. NAHT accepts the following school leaders for full membership of NAHT:

  • Head teachers (UK and overseas).
  • Deputy head teachers (UK and overseas).
  • Assistant head teachers (UK and overseas).
  • School business leaders (UK and overseas).
  • Children’s centre managers (UK only).
  • NAHT Edge (UK only)

4.2. Full membership of NAHT shall also be open to members of organisations which are party to an agreement with NAHT endorsed by NAHT’s annual general meeting (AGM) and published as appendix B of the Constitution. 

4.3. Associate membership is available to members who cease to be eligible for full membership by reason of termination of employment, but are not eligible for life membership; and whose occupation is considered, at NAHT’s discretion, to be closely related to leadership roles in education. 

4.4. Affiliate membership is open to existing members who cease to be eligible for full membership by reason of termination of employment but are not eligible for either life membership or associate membership and who are on a career break or not in employment.

4.5. Life membership is available to full members who are no longer eligible for full membership and are entitled to receive retirement benefits. A professional associate member eligible by virtue of rule 3.5a of the Constitution is eligible for life membership on becoming entitled to receive retirement benefits. Full and professional associate members who wish to exercise the option of taking up life membership shall notify the head office of NAHT in writing or by email no later than six months from the termination of their employment  membersupport@naht.org.uk Member Support, NAHT, 15.11-15.12 Millbank Tower, 21 -24 Millbank London, SW1P 4QP.


5. Subscriptions

5.1. From your membership start date, you enter into an annual rolling contract with NAHT for the Services which are paid for by annual, quarterly or monthly subscription by direct debit.

5.2. Membership subscriptions, where paid in monthly instalments, are payable by direct debit on the fifth working day of each month, with subscription payments debited monthly in advance for the month in which the payment is taken. Annual or quarterly direct debits are payable in advance. Direct debits are collected in accordance with the direct debit schemes and rules. Any unpaid instalments will remain outstanding and will be collected the following month. 

5.3. Membership subscription rates are published on the Website and advance notice of your subscription amount will be confirmed to you in writing before your NAHT direct debit instruction becomes active. If your direct debit instruction is not accepted by your bank, for example because invalid details have been provided by you, your membership application will be deemed void. NAHT will not accept any liability for costs incurred as a result of applications deemed void in this manner. 

5.4 Members of all membership categories join NAHT on a rolling 12 months contract starting on 1 January each year. New Members joining and Members changing membership categories part way through a year contract for the remainder of the calendar year  in which they join/change. The contract will roll over on 1 January for the next 12 month period. Members leaving during the year will be required to pay the remainder of the full year subscription in full at the time of leaving. Members are required to provide Three months’ notice of cancelation and 30 days’ notice for category changes.

5.5. NAHT reserves the right to increase the membership subscription rates provided that such rates are not increased more than once in any six-month period. NAHT will publish any such increase on the Website 28 days before the date of the increase.

5.6. A reduction in membership subscription is available for some categories of membership if the individual is working 0.6 or less of a full-time equivalent post or if the individual is on maternity/paternity/adoption leave. Email membersupport@naht.org.uk to notify us of such changes providing 30 days notice.

5.7. Default on any payment due under these conditions may result in the full balance of the annual membership subscription becoming due and payable.

5.8. Members whose subscription payments are more than three calendar months in arrears shall be deemed to have resigned their membership and shall not be entitled to any of the Services or Benefits from the date of default.

5.9. Reinstatement of membership or access to membership Services will be at the discretion of NAHT and will only be considered within three months after membership has expired or after access to Services has been restricted.

5.10. Members with any overdue subscription payments in the initial three calendar months will have restricted access to Services.

5.11. If overdue subscription payments are paid up within the initial three calendar months, access to Services will be reinstated.

5.12. Members who pay subscriptions in advance (annual or quarterly payments) who subsequently resign their membership will be not entitled to a refund for any remaining period.

5.13. Members who are suspended from membership for an agreed period, as per Rule 5.9(c) of the Constitution, will not be entitled to a refund for membership during the period of suspension.

5.14. Members who are expelled from membership, as per Rule 5.9(d) of the Constitution, will not be entitled to a refund for any pre-paid subscription.

5.15. Subscription rates will be applied according to the information provided by the member and the nearest equivalent rate will be applied depending on the seniority of the member at work.


6. Change of role, personal details and cancellation of membership

6.1. The members' area of the website provides members with the ability to update their personal details.

6.2. It can take up to 30 days to make changes to your membership.

6.3. Reductions in subscription rates will be applied as soon as possible after notification of the change of role was received by our membership team in writing or by email, usually with effect from the first day of the following month.  Subscription rates are not adjusted retrospectively as it is the member’s responsibility to keep NAHT updated.

6.4. Where a change in a member’s role results in an increase in subscription rate, we reserve the right to apply and recover increased subscriptions from the date on which the member started in their new role.

6.5. Members who become ineligible for membership as a result of retirement or resignation from their role must give at least one calendar months’ notice in writing or by email to membersupport@naht.org.uk or by post/phone to Member Support, Tel no 0300 30 30 333, NAHT, 15.11-15.12 Millbank Tower, 21 -24 Millbank London, SW1P 4QP.

6.6. Full members whose employment within an eligible organisation has ceased may apply for NAHT life membership if they are entitled to receive retirement benefits.

6.7. Members transferring to life membership must do so within six months after the termination of their full membership. For more information, contact the member support team by emailing membersupport@naht.org.uk.

6.8. You may cancel your membership in writing at any time by giving at least one calendar months’ notice in writing or by email to membersupport@naht.org.uk or by post to Member Support, NAHT, 15.11-15.12 Millbank Tower, 21 -24 Millbank London, SW1P 4QP.

6.9. NAHT will not continue to provide the Services for those members who resign their membership, other than in circumstances provided for in paragraph 2.5 of these Conditions.

6.10. Full members who take up associate membership must notify the head office of NAHT no later than six months from the termination of their employment.


7. Membership services and benefits

7.1. The Services are defined by NAHT’s membership proposition

7.1.1. You can read our legal advice and protocol here

7.2. The Services do not provide members with public liability or professional indemnity insurance. NAHT is not indemnified to cover any third party and our legal advice only applies to the relationship between employer and employee and not the buying and selling of services.

7.3. Through arrangements NAHT has made with carefully selected third-parties, NAHT’s members are offered certain products and services from NAHT partners on preferential or otherwise beneficial terms. These products and services are not offered or provided by NAHT, but rather by NAHT’s partners. A full list of the Services offered to members by partners of NAHT is available on the website.

7.4. NAHT members wishing to purchase selected products and services must do so direct from the relevant NAHT partner. In connection with the promotion of these selected products and services NAHT grants its partners the right to use the name NAHT and the NAHT partner or Assured logo.

7.5. As part of its investigations and taking account of ongoing member feedback, NAHT is confident that the products and services offered by its partners in connection with the NAHT name and NAHT partner and Assured logo are worthy of serious consideration by school leaders interested in selecting such products and services.

7.6. Notwithstanding this, each NAHT member acknowledges that in selecting such products and services they have not relied on any endorsement or association with NAHT in respect of the relevant product or service and shall have no remedies against NAHT and its employees in respect of such endorsement or association.


8. Using NAHT's website

8.1. When you join NAHT, you will have access to our exclusive member-only content and pages. Your password is yours alone – please keep it confidential and do not let anyone else use your account.

8.2. You are responsible for any activity on the Website arising out of any failure to keep your password confidential and may be held liable for any losses, goods or services arising out of such a failure.

8.3. You must notify us immediately if you become aware of any unauthorised use of your membership. You must not use any other person's account to access the member’s area of the Website. Call 0300 3030333 (option 2) or email membersupport@naht.org.uk.

8.4. NAHT reserves the right to disable a member’s online account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Conditions.

8.5. We may do the following at our sole discretion without notice or explanation:

  • suspend your account
  • cancel your account
  • edit your account details.


9. Complaints

9.1. NAHT has a formal complaints procedure. The complaints form, which can be accessed from the Website should be completed and sent by email D&G@naht.org.uk or by post to the Director of Democracy and Governance, NAHT, 15.11-15.12 Millbank Tower, 21 -24 Millbank London, SW1P 4QP. Members may also speak to the Director of Democracy and Governance 0300 30 30 333 to register a complaint. 

9.2. If you have any comments or questions about our Terms and Conditions, please contact the Director of Democracy and Governance by email to d&g@naht.org.uk or by post to Director of Democracy and Governance, NAHT, 15.11-15.12 Millbank Tower, 21 -24 Millbank London, SW1P 4QP.


10. Law and jurisdiction

10.1. These terms and conditions shall be governed by and construed in accordance with English law, and any disputes relating to them shall be subject to the exclusive jurisdiction of the courts of England.


11. Our details

11.1. If you have any questions about our terms and conditions, privacy policy or our treatment of your personal data, write to us by email to dpo@naht.org.uk  or by post to NAHT, 15.11-15.12 Millbank Tower, 21 -24 Millbank London, SW1P 4QP. 


12. Changes to these terms and conditions

12.1. We keep our terms and conditions under regular review. These terms and conditions were last updated in Sept 2021.

Terms and conditions of of booking an NAHT event:

An NAHT event refers to both face to face and virtual delivery and includes: Tailored Training, webinars, courses and conferences organised by both the central and regional teams.

Covid-19 General information

We would like to assure you that we work within Covid-19 related regulations and guidelines that impact the organisation of events. The Government have now lifted all social distancing and public health measures. However, in the event that new restrictions are introduced, we will put in place measures to ensure compliance is maintained at all times.

We are committed to prioritising the safety of our delegates, speakers and staff and with this in mind, we encourage those who attend our face-to-face events to take a lateral flow test prior to the event. Face masks are not mandatory but are welcomed.

We kindly ask that you do not attend if you have tested positive for Covid-19 or feel unwell with symptoms. In the unfortunate event that you test positive, you will not be able to attend even though you may not feel unwell. If you are displaying symptoms of Covid-19 at a face-to-face event the NAHT staff reserve the right, at their sole discretion, to refuse entry and/or ask you to take a lateral flow test before entering the event.

Booking Conditions


Payment by card is encouraged however, payment by invoice will be approved on a case by case basis.

If you are paying by invoice, payment must be received within 30 days from date of invoice or 30 days before the event starts, whichever is soonest. Failure to send payment by this date may result in your booking being cancelled. Payment is accepted by cheque, debit/credit card or bank transfer. Organisations paying by bank transfer must ensure that bank transfer fees are paid, NAHT reserves the right to recoup any unpaid bank transfer fees.

Early bird and special offers

Offer only valid on bookings made before 11:59pm on the end date specified on the event and booking page, ticket end dates may vary. You must make a complete booking to be eligible for the promotion. Late, incomplete, or otherwise ineligible bookings will not be eligible for the offer after the closing date.

Offers are valid for NAHT members and non-members, no cash alternative is available.

Entrants will be deemed to have accepted the terms and conditions and agreed to be bound by them when entering a promotion.

NAHT reserves the right to change the terms and conditions and/or to extend or suspend a marketing campaign at any point.


If you can no longer make the event, substitutions may be made. NAHT must be notified by email about substitutions at least two working days before an event starts. In the event that you are unable to provide a substitute, NAHT will endeavour to find a replacement delegate should we have a waiting list, however should this not be possible, normal cancellations rules will apply.

All substitutions will be expected to pay a price difference if applicable, for example if a non-member replaces a member booking.


Cancellations must be received in writing as soon as you are aware you can no longer attend. A full refund will be given, less any card processing fees and bank charges, for written cancellations received up to 31 days before the event start date.

The following fees will be payable after this period and in the event of failure to attend without notice of cancellation:

Within 31 working days - 25% charge
Within 14 working days - 50% charge
Within 7 working days - 75% charge
Within 3 working days - 100% charge

Cancellation by the delegate due to Ofsted or Covid-19 will be dealt with on a case by case basis.

The NAHT has the right to cancel an event if insufficient bookings are received. In the unlikely event that NAHT is required to cancel an event, delegates will be offered either a full refund or credit for the full amount to use towards another NAHT event.

NAHT shall not be liable for non-delivery of events as a result of causes beyond its reasonable control including (but not limited to) war, terrorism, acts of God, fire, floods, strikes and delays in transportation.

Personal Information

We take your privacy seriously. Personal data submitted to NAHT is subject to the General Data Protection Regulations. The way we use your personal information is set out in the NAHT privacy policy. To view the full privacy policy, click here.

Contact details

To contact the Professional Development Team, please email events@naht.org.uk

Also in this section: 

Contact us
Constitution and rules
NAHT Edge Advisory Council
Privacy policy