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Advice & Support


At all times, we’re here to help you in every way we can. We provide a wealth of support to all our members. You can find the answers to many of your day-to-day school management questions in our comprehensive online knowledge base.

Problems logging in?
We're aware some members may have experienced difficulties when trying to retrieve their password or attempting to access protected documents which require them to log in. We have discovered some minor technical issues relating to these areas, and are currently working to fix them. We are aiming to have this work completed very soon, and apologise for any convenience caused.

A large number of advice documents can be accessed without logging in. For those that are locked, please contact specialistadvice@naht.org.uk or call 0300 30 30 333 (option 1).

If you were updating your contact details or letting us know about a change of role or hours, please email member support membersupport@naht.org.uk so we can update our records accordingly. If a change of subscription is involved, we’ll let you know in writing. 

Any views, opinions and guidance provided represent the views of the NAHT and are for information purposes only. The information provided does not purport to be legal and/or professional advice or a definitive interpretation of any law for the purposes of specific individual circumstances.