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Our Safeguarding online training course is based on the latest statutory guidance from the Department for Education (Keeping Children Safe in Education, September 2019, part one).

Our Prevent online training course addresses the ‘duty’ placed on schools (under section 26 of the Counter-Terrorism and Security Act 2015) to prevent pupils from being drawn into terrorism.

These courses are designed specifically for school staff, but other organisations where safeguarding children is an issue will benefit from them. Our online courses allow staff to undertake training at times convenient to them, and each module may be used separately and revisited as often as required during the term of the licence. The school’s designated safeguarding lead can also view the results of the questions in each module.    

Our terms of use

Please read our terms of use carefully before completing our Safeguarding or Prevent online course.

These terms of use set out the terms on which you can use our Safeguarding or Prevent course. By downloading the course app or otherwise accessing or using our course, you confirm that you accept these terms. References to "you" and "your" (unless explicitly stated otherwise) are to the customer (school or other organisation) licensed and registered to use the course. The relevant customer is responsible for its teachers or other staff using the course. 

Additional specific terms (“specific terms”) will be on our quotation or invoice form. Specific terms govern everyone who uses the course (for example, your staff, your governors and other authorised users).

Our Safeguarding and Prevent courses are general learning aids. They are not intended to be, and should not be used as, a substitute for your school or other organisation’s statutory responsibilities. 

These terms refer to our Privacy Policy, which explains how we use any personal information we collect from you. 

We may occasionally update these terms at any time, so refer to them when you use the course again.

For teachers, governors, staff and other licensed users:

  • By downloading, accessing or using our online training course, you consent to these terms. You also agree to us using your data to provide the course as further set out in our Privacy Policy

For general users:

  • You must either own or have obtained permission from the owners of the device that you download or access the course on. We may charge the device's owner for the use of the course (see grant and scope of the licence). You accept responsibility for the use of the course on any device you access it from.

The course may contain links to other independent third-party websites ("third-party sites"). Third-party sites are not under our control, and we do not endorse their content, terms of use or privacy policies (if any). 

Grant and scope of the licence

For a fee and subject to these terms (including our Privacy Policy and specific terms), we will grant you a non-transferable, non-exclusive licence to download or access the course on your device.

You may view, use and display the course’s contents on your device for non-commercial, educational purposes only.

We are continually striving to improve our courses’ contents. We may, therefore, delete, modify, enhance or add to the course’s content and tools without notice to or consent from you. 

We price some of our courses according to the number of users. If you exceed the agreed figure, we reserve the right to invoice you for the additional users at the rate set on the licence commencement date. A penalty fee also applies when you allow people from outside of your school or organisation to access the course. We may also seek damages or other remedies for breach of these terms.

Your account and password

You may be required to register your details or open an account to access some (or all) elements of our course. If you decide to register, you must fill in the registration forms fully and confirm all the information provided is up-to-date, true, accurate and complete.

Each registration is for a single account only, and the login details you choose when registering with us must be kept secure.

We have the right to suspend or disable your account if we suspect someone else knows your login details. We also have the right to suspend or disable your account if you fail to comply with these terms.

Licence restrictions

Except as expressly set out in these terms or as permitted by any local law, you agree to the following restrictions ("licence restrictions"):

(a) not to copy the course’s content except where such copying is incidental to normal use of the educational programme, or where it is necessary for back-up or operational security

(b) not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the course

(c) not to make alterations to, or modifications of, the whole or any part of the course; or permit the course or any part of it to be combined with, or become incorporated in, any other programs

(d) not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the course; or attempt to do any such thing except to the extent that (by virtue of applicable law) such actions cannot be prohibited because they are essential for achieving inter-operability of the course with another software program. The information obtained by you during such activities must meet the following:

(i) it is used only to achieve inter-operability of the course with another software program

(ii) it is not unnecessarily disclosed or communicated without our prior written consent to any third party

(iii) it is not used to create any software that is substantially similar to the course.

(e) not to provide or otherwise make available the course in whole or part (including object and source code), and any form to any unauthorised person without prior written consent from us

(f) not to fail to comply with all technology control, or export laws and regulations that apply to the technology used or supported by the course ("technology")

(g) not to fail to comply with the manual we send you on registration if you are a lead teacher.

Acceptable use restrictions

You must comply with the following "acceptable use restrictions":

(a) not use the course in any unlawful manner, for any unlawful purpose or in any manner inconsistent with these terms. For example, by hacking into or inserting malicious code (including viruses or harmful data) into the course’s content or any operating system

(b) not infringe our intellectual property rights or those of any third party through your use of the course (to the extent that these terms do not license such use)

(c) not transmit any material that is defamatory, offensive or otherwise objectionable with your use of the course

(d) not use the course in a way that could damage, disable, overburden, impair or compromise our systems or security, or interfere with other users

(e) not collect or harvest any information or data from any user of the course or our systems (other than data specifically made available as a feature of the course) or attempt to decipher any transmissions to or from the servers running any course

(f)  not use the course for any commercial or business purposes (other than as incidental to the normal and intended use).

Intellectual property rights

You acknowledge that all intellectual property rights in the course and the technology anywhere in the world belong to us or our licensors, that rights to use the course are licensed (not sold) to you, and that you have no rights in, or to, the course or the technology other than the right to use each of them in accordance with these terms.

You acknowledge that you have no right to have access to the course in source code form.

Limited warranty

We warrant to you that the course will, when properly used and on an operating system for which it was designed, perform substantially in accordance with the functions described on our website ("information") for a period of 30 days from the date you downloaded it to or accessed it from a device ("warranty period").

If you notify us (in writing and during the warranty period) of a defect or fault in the course that means it fails to meet the functions described on our website, we will attempt to fix the problem. If we cannot fix the problem and it is our fault that it is not working, you will be entitled to a refund.

The warranty does not apply in the following circumstances:

(a) if the defect or fault results from you (or others to whom you have enabled access or are otherwise responsible for) altering or modifying the course

(b) if the defect or fault results from you using the course in breach of these terms

(c) if you breach any of the specific terms, licence restrictions or acceptable use restrictions.

This warranty is in addition to your legal rights for software that is faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

Limitation of liability

You acknowledge that the course has not been tailored to meet your specific requirements. It is, therefore, your responsibility to ensure the facilities and functions of the course as described in the information meet your needs.

You acknowledge and agree that we provide each course "as is" without any guarantees, conditions or warranties as to accuracy, performance, fitness for purpose and satisfactory quality. To the extent permitted by law, we expressly exclude all conditions, warranties and other terms that might otherwise be implied by statute or law.

We shall only be liable to you for losses incurred from our failure to meet these terms. However, we will not be liable for the following losses, whether direct or indirect, that result from our failure to comply with these terms of use: loss of income, revenue, business, profits, anticipated savings, data, or waste of management or office time. However, this will not prevent claims for loss of or damage to your tangible property that are foreseeable, or any other claims for direct loss that are not excluded.

Our maximum aggregate liability to you under or in connection with these terms, whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to £1,000.

Please note that we only provide our courses for private and educational use, and we base them on the education system in England. We do not offer any guarantees, conditions or warranties that our courses are compliant with laws outside of England.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to circumstances outside of our control.

We cannot exclude or limit our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation. Nothing in these terms seeks to limit our liability for this or any other liability that cannot be excluded or limited by English law.

Renewal and termination

We will issue in a reasonable timeframe all licensees with a notice of renewal for each licence. The renewal notice will set out the current number of licensed users (where appropriate), the renewal price and terms applicable to the renewal period. The licensee may cancel the agreement for the renewal period by notifying us (in writing) at least 30 days before the licence expiry date. If they fail to give us notice, we will automatically renew the licence for a further period of one year.

We may terminate these terms and your use of the course immediately (by written notice) in the following circumstances:

(a) if you commit a material or persistent breach of these terms that you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so

(b) if you breach any of the licence restrictions or the acceptable use restrictions.

On termination, the following will happen:

(a) all rights granted to you under these terms shall cease

(b) you must immediately cease all activities authorised by these terms

(c) you must immediately remove the course app from your devices, destroy all copies of the course app in your possession and certify to us that you have done so

(d) we may disable the course, including course app, and cease providing you with access to it.

Contact us

If you wish to contact us or need to notify us of something in writing, you can contact us as follows:

  • by mail to: Professional Development Department, 1 Heath Square, Boltro Road, Haywards Heath, West Sussex, RH16 1BL

If we contact you, we will do so by email or pre-paid post to the address you gave us when you registered for the course.

Events outside of our control

We will not be liable or responsible for any failure or delay to perform our obligations under these terms as a result of any act or event beyond our reasonable control, including failure of public or private telecommunications networks ("event outside of our control").

If an event outside of our control takes place that affects the performance of our obligations under these terms, the following will happen:

(a) we will suspend our obligations under these terms and extend the time to perform them for the duration of the event outside of our control

(b) we will use our reasonable endeavours to find a solution to perform our obligations under these terms despite the event outside of our control.

Other important terms

We may transfer our rights and obligations under these terms to another organisation, but this will not affect your rights or our obligations under these terms.

You may only transfer your rights or obligations under these terms to another person if we agree in writing.

If we fail to insist that you perform your obligations under these terms, enforce our rights against you or to do so promptly, it does not mean we waive our rights against you and that you shouldn’t comply with those obligations. If we do waive a default by you, we will only do so in writing; it does not mean we will waive any future defaults by you.

Each of the conditions under these terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

Applicable law

English law governs these terms, and you can bring legal proceedings in respect of the course in the English courts. If you live in Scotland, you can bring legal proceedings in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in either the Northern Irish or English courts.