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Leading Investigations for Disciplinary & Grievance


Online course

Book for 20 June 2022

Member - £149
Non-Member - £230

Facilitator - Philippa Ollerhead

Every staff grievance must be handled sensitively and quickly if it is not to take focus away from the children, teaching and learning.

This course will support you to lead investigations in your own school or group of schools with confidence.  

You will learn strategies to support:
•    Meeting with all involved parties to establish facts
•    Collating evidence and developing a chronology
•    Leading and recording witness interviews
•    Managing difficult conversations
•    Developing action plans to improve
•    Moving staff towards capability procedures

100% of attendees said they could use the session’s information immediately

93% of attendees rated the speaker’s knowledge of the subject

86% of attendees rated this session as excellent


School leaders and SLT including SBMs in all sectors


  • discuss how to avoid conflict and manage the early stages of HR issues
  • review disciplinary procedures and how to manage these procedures within school
  • Learn how to carry out a robust internal school investigation
  • review a sample investigation report
  • discuss how to conduct difficult conversations


Philippa Ollerhead

Philippa has had a long career in education, having been a Head of English, a Vice Principal of a large sixth form college in Greater Manchester, Head teacher of a pupil referral unit and Head teacher at a secondary alternative provision school. Philippa is formally trained every academic year in the rigorous of the common inspection framework to prepare primary and secondary schools for Ofsted visits.

Philippa is a training partner for the NAHT, delivering courses for Head teachers across the country, in subjects such as Removing the Stress from Ofsted Inspections, Safeguarding, Financial Transparency for Maintained Schools, Growing MAT structures, Delegated Leadership and Leading School Investigations.

Philippa has been an education improvement adviser for 7 years and works with schools in all sectors around the country supporting school leaders.