Ten top tips: managing a ’tricky’ team member

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Whenever we ask middle leaders about the challenges they face, one of the most common responses relates to managing ‘tricky’ team members. We use the term ‘tricky’ advisedly here as we have also heard them described as ‘difficult’, ‘challenging’, ‘intransigent’ or even ‘impossible’.  Of course, we should take great care in labelling any of our colleagues in such a way as there is often a lot more than meets the eye in these situations, but it is important that, as a middle leader, you feel confident to deal with such situations.

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Whenever we ask middle leaders about the challenges they face, one of the most common responses relates to managing ‘tricky’ team members. We use the term ‘tricky’ advisedly here as we have also heard them described as ‘difficult’, ‘challenging’, ‘intransigent’ or even ‘impossible’.  Of course, we should take great care in labelling any of our colleagues in such a way as there is often a lot more than meets the eye in these situations, but it is important that, as a middle leader, you feel confident to deal with such situations.

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