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Requesting NAHT support from your Regional Officer

Thank you for requesting NAHT support from your Regional Officer.

We take your privacy seriously. Personal Data submitted to NAHT is subject to the General Data Protection Regulations. Please read the Appendix attached to this Protocol.

NAHT Regional Officers are the designated professional NAHT Officers for supporting, advising and representing members at all stages in internal employment procedures. 

When a member is supported, advised or represented by the Regional Officer in internal employment procedures, or other related matters, the following protocol normally applies:

  1. The Regional Officer dealing with the case will normally be the Officer who covers the geographical area in which the member works. 
  1. If advice and support is required by members in the same school or area and there is a possible conflict of interests then support will be provided by another Regional Officer or equivalent from HQ staff. Such support will be determined by the Senior Regional Officer.
  1. Circumstances may arise where it is deemed appropriate for support to be provided from outside of the geographicarea. Such decisions will be made by the Senior Regional Officer but in consultation with the Regional Officer for that geographical area. 
  1. As the designated NAHT Officer for an areathe Regional Officer will manage casework and provide the necessary support, advice and representation for membersin internal employment procedures or other related matters. Should the Regional Officer decide that clarification or additional advice on matters of law is required, the Regional Officer will seek support from the NAHT Legal Department. Similarly, matters requiring additional specialist advice will be referred to the appropriate HQ Dept. and appropriate support and assistance accessed.
  1. Where a member is facing possible criminal charges or is to be interviewed by the police, the Regional Officer will refer the matterto the Legal Department and arrangements will be made for appropriate representation from local solicitors. If criminal charges do not ensue and the matter is thento be considered under internal procedures, the Regional Officer will resumemanagement of the case. Pastoral support may be provided by the Regional Officer if necessary during the criminal investigation; such support will be limited to keeping in touch and referring any further needs to appropriate professionals, i.e. counselling support or medical professionals. 
  1. The Regional Officer will normally only deal directly with the member personallyand not with a partner or other family member. Where a member is unable to deal directly with the Regional Officer and/or wishes contact to be made through another person then they must provide written authorisation to this effect. However, the Regional Officer will retain the discretion to decide whether the case can be handled satisfactorily through a third party or whether to advise that the matter cannot be managed other than through direct contact with the member.
  1. Should a member decide toseek advice from outside advisors such as a solicitor or otherthird party, the Association reserves the right to withdraw support to the member. Withdrawal of support will initiallybe determined by the Regional Officer. A member may appeal against such a determination by writing to the Senior Regional Officer, who will consider the issues and make a final decision. 
  1. It is vital that members provide full, accurate, relevant and timely information as is possible to the Regional Officer to enable the provision ofproper support, advice and representation. If it becomes apparent that a member misleads the Association or fails to follow or act on advice given, the Regional Officer may withdraw the Association’ssupport. A member may appeal in writing to the Senior Regional Officer whose decision willbe final.
  1. If a member is dissatisfied with the advice of the Regional Officer in a case where their employment is at risk or if the Regional Officer requestsit, the case will be reviewed by the Senior Regional Officer with support from appropriate HQ staff, if required. If time allows the member may attend a case review meeting. 
  1. Any complaint concerning a Regional Officer should be made in writing to the Director of Governance and National Secretary – Representation and Bargaining at the NAHT HQ  address, the complaint will be investigated using the agreed complaints procedures, and a determination as to what, if any action, should be taken. That decision will be final. Any complaint against the National Secretary in their capacity as a case officer should be made in writing to the General Secretary.
  1. National Executive shall have the right to terminate the membership of a member on the grounds that the member has acted to the detriment or contrary to the interests of the NAHT or for any other reason that it may from time to time determine to be in the best interests of the Association.

  2. The provision of all support to members is provided entirely at the discretion of the NAHT executive committee.

If there is any part of the above protocol that you are uncertain about or would like to talk to the Regional Officer about then please contact her/him. If you understand and accept this protocol then please confirm with the Regional Officer

Yours faithfully,
Paul Whiteman
General Secretary

Appendix – Data Protection

The way we use your personal information is set out in the NAHT privacy policy.

It will be necessary for us to process your personal data when advising and representing you in connection with your case. This may involve transmitting information about your case to other organisations, such as your employer or former employer, external investigators, courts and tribunals, medical advisers, relevant witnesses.  Data protection law prohibits the processing of personal data unless the data processor [NAHT] has a lawful basis for processing.

There are a number of bases for processing including: 

  • Consent of the data subject [you] [consent]
  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party [legitimate interests]

Special category data 

It is likely that dealing with your case will involve processing sensitive or ‘special category’ data.

Special category data  includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, data concerning health or data concerning a natural person’s sex life or sexual orientation. 

Different lawful bases are needed for processing special category data. These basis include

  • Explicit consent of the data subject [you] [consent] 
  • Processing is carried out in the course of its legitimate activities with appropriate safeguards by an association with a trade union aim and on condition that the processing relates solely to the members or to former members of the body or to persons who have regular contact with it in connection with its purposes and that the personal data are not disclosed outside that body without the consent of the data subjects; [trade union aims]
  • Processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity; [legal claims] 

Most of the processing we undertake will be covered by legitimate interests, trade union aims or legal claims. However on occasions we will require your consent for processing your data particularly where it would involve disclosing sensitive  data to a third party. There may also be occasions where, even though your consent may not be strictly required under GDPR, we would nevertheless ask for you consent before disclosing data to a third party.

If at any time you have any concerns or questions about how we process your data or you wish us to cease processing any data please do let us know.

The way we use your personal information is set out in the NAHT privacy policy [which is available on the NAHT website]. 

It will be necessary for us to process your personal data when advising and representing you in connection with your case. This may involve transmitting information about your case to other organisations, such as your employer or former employer, external investigators, courts and tribunals, medical advisers, relevant witnesses.  Data protection law prohibits the processing of personal data unless the data processor [NAHT] has a lawful basis for processing.

There are a number of bases for processing including: 

  • Consent of the data subject [you] [consent]
  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party [legitimate interests]

Special category data 

It is likely that dealing with your case will involve processing sensitive or ‘special category’ data.

Special category data  includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, data concerning health or data concerning a natural person’s sex life or sexual orientation. 

Different lawful bases are needed for processing special category data. These basis include

  • Explicit consent of the data subject [you] [consent] 
  • Processing is carried out in the course of its legitimate activities with appropriate safeguards by an association with a trade union aim and on condition that the processing relates solely to the members or to former members of the body or to persons who have regular contact with it in connection with its purposes and that the personal data are not disclosed outside that body without the consent of the data subjects; [trade union aims]
  • Processing is necessary for the establishment, exercise or defence of legal claims or whenever courts are acting in their judicial capacity; [legal claims] 

Most of the processing we undertake will be covered by legitimate interests, trade union aims or legal claims. However on occasions we will require your consent for processing your data particularly where it would involve disclosing sensitive  data to a third party. There may also be occasions where, even though your consent may not be strictly required under GDPR, we would nevertheless ask for you consent before disclosing data to a third party.

If at any time you have any concerns or questions about how we process your data or you wish us to cease processing any data please do let us know.

First published 18 April 2018