Obtaining Advice

The NAHT wishes to help members obtain the information or advice  required as quickly as possible. If you have a problem, experience has shown that that it is important to share it, in confidence, with an Association officer at the earliest possible stage.

The information that follows is designed to help you get to the person who is most likely to be able to give immediate help. In many cases, you will also find it necessary to speak to your employer.

Representation and Advice:

Within office hours -  9.00 am to 5.00 pm Mondays to Fridays

Telephone : 0300 30 30 333 - Select 1

Issues where the legislation applies differently in Wales and Northern Ireland should be raised through the respective Regional Offices: -

Please have your Membership Number to hand when you telephone us.

NAHT Counselling and Support Line

Your membership also entitles you to use the following helpline provided for NAHT by the Teacher Support Network via its service centre LTL Connect. 

The Teacher Support Network is now the largest support service provider for teachers in the UK, and is able to provide information, coaching and counselling on both professional and personal issues. In addition, personal legal queries will be referred to its Law Express partner.

The specialist team of coaches, advisors and counsellors, based in its Cardiff office, can provide services over the telephone and online. They are extremely experienced at the particular forms of stress that occur within a school context and are uniquely able to deliver appropriate responses and interventions. A number of staff are Welsh speakers.

Any member seeking counselling in respect of both personal or professional issues, or with a personal legal query, should be advised to contact the NAHT Counselling and Support Line:

0800 917 4055 

Please note this service replaces the previous stress and bereavement helplines.

Website: www.teachersupport.info

Email: enquiries@teachersupport.info

This is a 24 hr, 365 day service